Institutional Support Hub
Access our 24/7 global support desk, comprehensive help library, technical tutorials, and encrypted email channels.
24/7 Live Desk
Real-time chat with certified trading specialists in 12+ languages.
Average Response: < 2 minsCompliance & Verification
Direct tier for corporate onboarding, KYC status, and tax reporting.
Turnaround: Under 24hKnowledge Base
Browse Frequently Asked Questions
Quick Tutorials
Step-by-step guides to common actions on Polar Digital Market.
How to Deposit Funds
3 mins- 1Navigate to the Deposit section in your dashboard.
- 2Select your preferred method: Bank Wire, ACH, or Cryptocurrency (BTC, ETH, USDT).
- 3Enter your deposit amount and confirm the transaction details.
- 4Your balance is updated instantly upon network confirmation.
How to Withdraw
5 mins- 1Go to the Withdraw page in your account dashboard.
- 2Choose your destination: Bank Wire, Crypto Wallet, or SEPA.
- 3Enter destination address or account credentials carefully.
- 4Authorize via your 2FA token for instant security dispatch.
Trading & Execution
Instant- 1Access the Market page to view real-time live tickers.
- 2Filter assets by Stocks, ETFs, or Crypto pairs.
- 3Select Market or Limit order type and execute with $0 commission.
Submit a Support Ticket
Fill out the details below and an agent will respond within 24 hours.